- Price
- $149 for up to 2 dogs; $229 for up to 3
- Delivery
- Signed letter emailed within 24 hours after approval
- State law
- ORS 659A.143: two questions, no proof of training
- Where to complain
- Oregon Bureau of Labor and Industries, Civil Rights Division
How Oregon PSD Letter works
Book a telehealth evaluation and describe your symptoms and the work your dog does. If the clinician approves you, a signed letter with their license type, number and state is emailed within 24 hours after approval. If not, no letter is issued.
Who it’s for, and who it isn’t
May be a fit
- Oregonians with a mental health disability whose dog is individually trained for tasks
- Renters who need to document that need for a landlord
- Handlers with up to 3 trained dogs
Usually not a fit
- Comfort-only animals; those are ESAs
- Anyone wanting the letter for shops or restaurants; Oregon businesses can't require proof
- Anyone under 18
What’s included
- Telehealth evaluation with a licensed clinician
- Signed letter with the clinician's license type, number and state
- Up to 2 dogs for $149, or up to 3 for $229
- Letter emailed within 24 hours after approval
Possible side effects
- No medical side effects
- A dog that isn't housebroken or is out of control can be removed from a business
- You remain responsible for your dog and any damage
This isn’t a complete list. Your clinician reviews risks, interactions and warnings with you before prescribing. In an emergency, call 911.
What the evidence says
HUD's May 2026 enforcement guidance presumes housing requests for task-trained animals, including psychiatric service dogs, are reasonable. Oregon's ORS 659A.143 matches the ADA in public places: staff may ask only whether the animal is needed for a disability and what work it does.
Oregon's assistance animal law
ORS 659A.143 protects dogs, plus any other animal an administrative rule adds, when the animal is individually trained to work or perform tasks for someone with a disability. It applies in places of public accommodation and in state government services.
Trainers have the same access with animals they are still training. A business can't charge a fee for an animal in training, even if it charges pet fees to others.
What Oregon businesses can ask
- Whether the animal is needed because of a disability
- What work or task it performs
- They can't ask what your disability is or demand proof the animal is trained
Control and removal
Handlers usually use a leash or harness, but voice or hand signals can be used instead if a tether would interfere with the animal's work. An animal that isn't housebroken, or is out of control and the handler doesn't act, can be removed, but the business must still offer you its goods or services without the animal present.
If an Oregon landlord refuses
Fair housing complaints go to BOLI's Civil Rights Division, or to HUD.
Prescription treatments are available only to eligible patients after a clinical evaluation by an independently licensed clinician.
Oregon PSD Letter: common questions
Can an Oregon business ask what my disability is?
No. Under ORS 659A.143 staff can't ask about the nature of your disability.
Can a business charge a fee for a dog in training?
No, even if it charges pet fees to other customers.
Does my PSD have to be on a leash in Oregon?
Usually, but voice or signal control is allowed if a leash would interfere with its work.
Do I need a letter to enter shops?
No. Businesses can't require proof that the animal is trained.
How much is the PSD letter?
$149 covers 1 or 2 dogs and $229 covers up to 3.
Sources
We cite government agencies, professional societies and peer-reviewed research. See our editorial policy.
- ORS 659A.143, Assistance animals (chapter 659A)Oregon State Legislature
- Housing discrimination complaints and civil rights informationOregon Bureau of Labor and Industries, Civil Rights Division
- Enforcement guidance on requests to use an animal as a reasonable accommodation (May 2026)U.S. Department of Housing and Urban Development
- ADA requirements: service animalsADA.gov (U.S. Department of Justice)