- Price
- Free
- When
- Usually within one business day
- Format
- A phone call from a care team member
- Prescriptions
- None; this is not a medical visit
What the call covers
A real conversation, not a sales script. Typical questions we help with:
- Which service fits your goal, such as weight loss, hormones, labs or longevity
- How pricing works, including programs where medication is billed by a separate pharmacy
- What happens during an evaluation and how long it takes
- Whether a service is available where you live
Free consultations by topic
Besides the general care team call, you can book a free consultation focused on one area:
- Weight loss: our care team answers questions from 9 am to 10 pm Pacific Time
- Gut biome: help choosing the right gut test or Floré program
- Continuous glucose monitoring (CGM): how it works and whether it suits you
What the call is not
This is not a medical visit and no prescription is issued on this call. Care team members do not diagnose or give medical advice. If you decide to go ahead, we point you to the right evaluation with a licensed clinician.
If you have a medical emergency, call 911. If you are in crisis, call or text 988.
How to book
Choose “Talk to the Care Team” when you book, pick a time that suits you and we will call you, usually within one business day. You can also email support@healifymd.com.
Common questions
Does the call cost anything?
No. Talking to the care team is free, with no obligation.
Can I get a prescription on the call?
No. The call is not a medical visit. Prescriptions come only from a licensed clinician after an evaluation, and only when medically appropriate.
How soon will someone call?
Usually within one business day.
Are there free consultations for specific topics?
Yes. Besides the general call, there are free consultations for weight loss, gut biome and CGM.