- Price
- $149 for up to 2 dogs; $229 for up to 3
- Delivery
- Signed letter emailed within 24 hours after approval
- State law
- Civil Rights Law 47-b; no added charges for the dog
- Where to complain
- New York State Division of Human Rights
How New York PSD Letter works
Book a telehealth evaluation and explain your symptoms and the specific tasks your dog performs. The clinician decides whether you qualify. If you do, a signed letter showing their license type, number and state is emailed within 24 hours after approval.
Who it’s for, and who it isn’t
May be a fit
- New Yorkers with a mental health disability whose dog is individually trained for specific tasks
- Tenants who need to show a landlord why the dog is necessary
- Handlers with up to 3 trained dogs
Usually not a fit
- Dogs whose role is comfort only; that is an emotional support animal
- Anyone wanting a tag or certificate to make a dog look like a service dog
- Anyone under 18
What’s included
- Telehealth evaluation with a licensed clinician
- Signed letter with the clinician's license type, number and state
- Up to 2 dogs for $149, or up to 3 for $229
- Letter emailed within 24 hours after approval
Possible side effects
- No medical side effects
- Knowingly putting a false service dog tag on a dog is a violation under New York's Agriculture and Markets Law
- You remain responsible for your dog's conduct and any damage
This isn’t a complete list. Your clinician reviews risks, interactions and warnings with you before prescribing. In an emergency, call 911.
What the evidence says
HUD's May 2026 enforcement guidance presumes that housing requests for task-trained animals, including psychiatric service dogs, are reasonable. The ADA allows businesses only two questions and no documentation demands. New York Civil Rights Law Section 47-b adds state protection, including for dogs in training.
New York's service dog law
Civil Rights Law Sections 47 to 47-c protect people who rely on guide, hearing and service dogs. Section 47-b counts a dog that is being individually trained for work or tasks as a service dog, and businesses can't add charges or conditions for admitting it.
Section 47-b(3) gives people who train dogs to help those with disabilities the same rights during training as a handler. Section 47-a, which covers dogs at work, expects a qualified person to have trained the dog.
Public places under the ADA
Shop and restaurant staff may ask only whether the dog is required for a disability and which task it has been trained to perform. They can't ask for a letter or ID.
Penalties in New York
- Section 47-c makes breaking these access rules an offense, and repeat violations can lead to a $1,000 fine
- Agriculture and Markets Law Section 118 makes knowingly fitting a false guide, service, therapy or hearing dog tag a violation, with higher fines for repeats
Housing complaints in New York
If a landlord refuses an accommodation for your dog, you can file with the New York State Division of Human Rights or with HUD.
Prescription treatments are available only to eligible patients after a clinical evaluation by an independently licensed clinician.
New York PSD Letter: common questions
Is a dog in training protected in New York?
Yes. Section 47-b treats a dog being individually trained for a person with a disability as a service dog, and trainers have handler rights during training.
Can a New York business charge extra for my service dog?
No. Section 47-b bars added charges or conditions for admitting the dog.
Can I take my PSD to work in New York?
Section 47-a covers dogs in the workplace and expects the dog's training to have come from a qualified person.
Do I need the letter to enter a store?
No. The ADA doesn't let staff require documentation.
What does a PSD letter cost?
$149 covers 1 or 2 dogs and $229 covers up to 3.
Sources
We cite government agencies, professional societies and peer-reviewed research. See our editorial policy.
- New York Civil Rights Law Section 47-bNew York State Senate
- Housing discrimination complaints and civil rights informationNew York State Division of Human Rights
- Enforcement guidance on requests to use an animal as a reasonable accommodation (May 2026)U.S. Department of Housing and Urban Development
- ADA requirements: service animalsADA.gov (U.S. Department of Justice)