- Price
- $149 for up to 2 dogs; $229 for up to 3
- Delivery
- Signed letter emailed within 24 hours after approval
- State law
- Service Animal Act covers trained dogs, with no pet fees
- Where to complain
- New Mexico Department of Workforce Solutions, Human Rights Bureau
How New Mexico PSD Letter works
Start a telehealth evaluation and describe your symptoms along with the tasks your dog has been trained to do. The clinician decides whether a PSD letter is appropriate. If it is, your signed letter with their license type, number and state is emailed within 24 hours after approval; if not, no letter is issued.
Who it’s for, and who it isn’t
May be a fit
- New Mexico residents with a mental health disability whose dog performs trained tasks, such as grounding during panic or waking them from nightmares
- Renters who need to document that need for a landlord
- Handlers with up to 3 task-trained dogs
Usually not a fit
- Dogs that help by being present but do no trained tasks; an ESA letter fits better
- Anyone hoping paperwork will turn a pet into a service dog
- Anyone under 18
What’s included
- Telehealth evaluation with a licensed clinician
- Signed letter with the clinician's license type, number and state
- Up to 2 dogs for $149, or up to 3 for $229
- Letter emailed within 24 hours after approval
Possible side effects
- No medical side effects
- Knowingly presenting an animal as a service animal when it doesn't qualify is a misdemeanor in New Mexico
- A business can still exclude a dog that poses a direct threat, and you pay for any damage
This isn’t a complete list. Your clinician reviews risks, interactions and warnings with you before prescribing. In an emergency, call 911.
What the evidence says
HUD's May 2026 enforcement guidance treats housing requests for task-trained animals, psychiatric service dogs included, as presumptively reasonable. In public places the ADA limits staff to two questions and bars documentation demands. New Mexico adds its own protection in the Service Animal Act (NMSA 1978, Sections 28-11-1 to 28-11-6).
New Mexico's Service Animal Act
The Act covers dogs and miniature horses that are trained, or in training, to assist someone with a mental or physical impairment. Those animals may enter public buildings, public accommodations and common carriers, and no pet fee may be charged.
Section 28-11-3 adds one condition: the animal has to remain under the control of its owner, handler or trainer. That is why a dog still in training is covered too.
Public places under the ADA
In shops, restaurants and hotels, staff may only ask if the dog is needed for a disability and which task it is trained to do. They can't require a letter.
A business may still turn away an animal that is a direct threat of significant harm to others. If an emergency forces an evacuation or transport, state law asks that your dog stay with you, or be reunited with you, where practicable.
Misrepresentation in New Mexico
Section 28-11-6 makes it a misdemeanor to knowingly pass off an animal as a qualified service animal if it doesn't qualify. The evaluation exists to document a real, task-based need, not to label a pet.
If a New Mexico landlord pushes back
Housing discrimination complaints go to the Human Rights Bureau of the Department of Workforce Solutions within 300 days of the last discriminatory act. Federal complaints go to HUD.
Prescription treatments are available only to eligible patients after a clinical evaluation by an independently licensed clinician.
New Mexico PSD Letter: common questions
Does New Mexico law cover psychiatric service dogs?
Yes. The Service Animal Act protects animals trained to work for a person with a mental or physical impairment, so a task-trained PSD qualifies.
Can a New Mexico hotel charge a pet fee for my PSD?
No. The Act admits service animals to public accommodations without pet fees.
Is a dog in training protected in New Mexico?
Yes, under Section 28-11-3, provided it stays under the control of its owner, trainer or handler.
Do I need the letter to enter shops?
No. Under the ADA staff can't require documentation for a service dog.
How much is the PSD letter?
$149 covers 1 or 2 dogs and $229 covers up to 3.
Sources
We cite government agencies, professional societies and peer-reviewed research. See our editorial policy.
- New Mexico Service Animal Act, Section 28-11-3Justia (New Mexico Statutes)
- Housing discrimination complaints and civil rights informationNew Mexico Department of Workforce Solutions, Human Rights Bureau
- Enforcement guidance on requests to use an animal as a reasonable accommodation (May 2026)U.S. Department of Housing and Urban Development
- ADA requirements: service animalsADA.gov (U.S. Department of Justice)